Share Events Manager, National Museum of The Royal Navy

Events Manager, National Museum of The Royal Navy - Fleet Air Arm Museum

This is an exciting opportunity to lead and shape the Museum’s approach to its Events and Venue Hire provision, servicing a variety of bookings and functions.

We are looking for an Events Manager to join the team who will bring a flair for enterprise, helping us to deliver a high level of service, coupled with imagination and adventure.

Key Opportunities

To be at the forefront of the delivery of both the Public Events and Corporate Hospitality offer at the Fleet Air Arm Museum.

Provide expertise that enhances the visitor experience and contributes to our desire to be the world’s most respected Naval Museum, underpinned by a spirit of enterprise and adventure.

Delivering targeted income, seeking to maximise revenue opportunities and minimise costs through effective management of goods and services.

To help develop Events at the Museum, significantly contributing financially, reputationally and in terms of customer satisfaction, to the overall Museum and Trading Company.

Lead and motivate site based teams to support these exciting adventures and opportunities.

Essential Knowledge/Experience

Have Demonstrable understanding of both customer service and customer care principles. Working in a customer focused environment with experience of delivering outstanding customer service.

Have a broad knowledge of people management, motivation and engagement.

Have clear commercial awareness and experience managing income and expenditure budgets.

Have a high level of professional competence and events knowledge. Minimum Two years’ experience managing within a high pressure events / hospitality environment.

Have sound knowledge of basic Health and Safety requirements, willingness to learn more.

Proven track record of Event Planning and Delivery.

Experience of working in a complex multi stakeholder organisation.

Experience of leading and managing a team, working in a customer focused environment. Ability to motivate a team.

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

The Role Profile can be viewed at www.nmrn.org.uk/jobs.

Applications should be forward to the HR Team at Recruitment@NMRN.org.uk