Floor Supervisor

The Princess Bistro are looking for a Floor Supervisor to join our catering team.

We are looking for a Floor Supervisor to join the team at our in-house restaurant at the Princess Theatre, Torquay. You'll provide excellent customer service, creating a friendly and welcoming environment for all our customers in this fast-paced and exciting environment. You'll primarily be based on the restaurant floor leading the team from the front and setting the example that all staff adhere to. You will be the first point of contact for staff and customers whilst on shift – dealing with queries, questions and resolving any issues while ensuring our customers receive a great welcome and start to their theatre experience with us.

The Princess Bistro is open 7 days a week from 10am and offers a full range of beverages, cakes and pasties, full day-time menu and pre-theatre meals as well as pre and post show drinks in a beautiful setting with views across Torbay. The Bistro is part of the Princess Theatre but is open independently, both when there is a performance in the theatre and during non-performance hours. We work on a rota basis which is distributed well in advance, and would like to hear from candidates interested in a flexible range of hours throughout the week.
Our ideal candidate:

Experience of leading a team to maximise sales and consistently achieve targets
Ability and confidence in managing a diverse team, treating differing views with discretion and diplomacy
Excellent verbal and written communications skills
Creative problem solver and confident decision maker
Experience of working in a fast paced environment, managing multiple projects at once
Proactive and flexible attitude, particularly in approach to working hours
Ability to effectively prioritise
Positive, solution-focused, with creative approach to driving revenue and minimising costs
Absolute attention to detail
Personal Licence and First Aid qualifications are desirable although full training will be given.
ATG is an equal opportunity employer.

For more information visit https://candidate.atg.co.uk/97097CTOR